After placing an order we will contact you after 24hours to finalise all the details of your order (design of the box for luxe keepsake, delivery preference etc).
We accept few payment methods when placing an order- Afterpay, ZIP, Shop pay, Visa, Mastercard, American express, Googlepay, Applepay, and Paypal. For customised order, we send invoice for you to pay via Square, both options to pay online or bank transfer. Automatically we send receipt after payment, and if we missed it feel free to contact us through our email firstname.lastname@example.org
Please note: We don't send receipts to all our gifts since they are all meant to be gifted, won't spoil your surprise for you! DELIVERY Deliveries within Perth are hand delivered, and the rest of deliveries to other Australian states, including New Zealand are sent through Auspost courier.
Free pickup from 6/424 Main St Balcatta WA
Free delivery anywhere in Australia
Add $40 - Express Australia-wide shipping
Add $30 - Standard Shipping to New Zealand
Ready to ship gifts - After 24hours delivery and shipment
Luxe keepsake boxes (including engraved products)- 7 days ready to deliver or ship
Personalised Tote bags- 7 days ready to deliver or ship
TRANSIT TIME & TRACKING
Australia-wide delivery -expect 1-2 weeks for gift to arrive
Express delivery- within 3-5 days for gift to arrive
New Zealand standard delivery- within 3-4 weeks for gift to arrive
Please note: We use Auspost logistics for all our Australia-wide and New Zealand shipping, the above list are estimated times only, we don't have the control once we shipped it via Auspost, example delays due to covid lockdown and restrictions. Once shipped, we will send you a tracking number and notifications on shipping updates.
Minimum orders of 5 boxes only applies to bulk orders with the same design (corporate gifts, wedding & events) that require the same business logo & gift tags.
We are gst registered, & 10% gst included on the price.